Support

Have a question? Stuck with a tech problem? Whatever the case, we want to help!

Most of the time, you'll find the answer you need among the Frequently Asked Questions below. So please check those first!

But if you still need help, just send an email to support@claritasu.com and we'll get back to you ASAP.

(Usually immediately, but no longer than 1-2 business days.)

Thanks!

Yours,
Brandon Vogt

FREQUENTLY ASKED QUESTIONS

BASIC

How long do I have access to these videos?

Can my family members log in to my account?

Can I share the videos with others?

How do I update my profile photo?

TECH SUPPORT

How do I change my password?

How do I change my email address?

How can I download the videos?

How come this video is blurry?

How can I play the videos on my TV?

COMMUNITY

How do I change my display name?

How do I make a new post?

BILLING

How do I update my credit card?

How can I cancel my membership?